Protecting your Privacy At Osomodest clothing, we’ve got your back when it comes to your privacy and your personal details. Our customers are extremely important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. We know the world of data security can be complicated but we want you to be fully in the loop with everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.
HOW WE GET YOUR INFO
Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This could be from anything from browsing the site, to purchasing and registering for an account.
When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.
We may also receive information from you via you participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.
KEEPING YOUR INFO ON FILE
When it comes to keeping your details on file, we basically hold your personal information for:
As long as you have an account with us.
As long as it is needed to provide services to you.
Or as long as it is necessary in order to produce support related activities.
In certain cases, we may keep hold of some of your information after you have closed your account, or it is no longer needed to provide the services to you. This type of situation may arise if your details are needed to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
When it comes to your personal info, you have a lot of rights. These include:
The right to be informed about how your personal information is being used by companies.
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal information we hold about you.
The right to request that we purge your data, stop processing it or collecting it in some circumstances.
The right to stop direct marketing messages.
The right to request that we transfer elements of your data either to you or another service provider.
The right to complain to your country’s data protection regulator — in the UK this is the Information Commissioner’s Office.
If you want to exercise your rights, have a complaint to make, or just have a question for us - get in touch!